Frequently Asked Questions

All Black 35 Guitars are crafted in Red Bank, New Jersey. Any subcontracted work is performed by skilled U.S.-based technicians and craftsmen. All bodies, necks, and pickups are produced here in the United States.

You can start your order by reaching out through our Contact page, WhatsApp, email, or Instagram.
A non-refundable 50% deposit is required to begin production. All remaining balances are due two weeks prior to fulfillment.

Thanks to our updated production process, our lead times have decreased significantly.
Current lead time: 8–12 weeks.
If any issues arise with production or component availability, we will contact you immediately. Likewise, if your guitar is ahead of schedule, we’ll let you know!

Thanks! Our distressed look has been one of our signature features for over 10 years. At Black 35, all distressing is done entirely by hand using a variety of techniques, tools, and applications. Each piece is treated like a work of art and developed over time—adding a little here, a little there—until it reaches the perfect balance. Once it meets our standard, it’s ready to go.

Due to our busy production schedule, we cannot guarantee individual build photos. However, we often share behind-the-scenes content on our social media stories, and your guitar may appear there.

Absolutely. If you have concerns or want confirmation that your instrument is a genuine Black 35 guitar, contact us anytime.
Please include:

  • Photos of the guitar
  • Purchase details
  • Any other information you’d like us to review

Yes! Our current lineup includes the East Coaster, Asbury, and Mariner.
We plan to expand in the future, including the release of our first bass model in 2026.

While we occasionally produce one-off builds inspired by classic “Fender-style” designs, we do not create replicas or direct look-alikes of major guitar brands. Our focus is on developing and refining our own exclusive Black 35 designs, while respecting the work and legacy of other companies in the industry.

Please see our full Warranty Policy page. A summary is included below:

Black 35 Guitars Warranty Summary

Warranty Coverage
Every Black 35 instrument comes with a two-year limited warranty against defects in materials and workmanship. This warranty applies to the original owner and is transferable within the two-year period.

All warranty repairs must be performed by Black 35 Guitars or an authorized Black 35 technician. Repair or replacement due to defects is covered, but shipping and handling are the customer’s responsibility.

Warranty Exclusions
This warranty does not cover damage resulting from:

  • Use outside normal expected operation
  • Misuse, abuse, accidents, improper storage, or neglect
  • Alterations or repairs by unauthorized parties
  • Normal wear and tear (finish aging, fret wear, setup adjustments)
  • Environmental damage (humidity or temperature issues)

How to Obtain Warranty Service
Contact us at info@black35guitars.com for approval before sending in your instrument.

Once approved, please ship the guitar—preferably in its original case and packing materials—and include:

  • A copy of the purchase receipt or proof of purchase
  • Your full contact information
  • A detailed description of the issue

We strongly recommend using a trackable, insured shipping service. Black 35 Guitars is not responsible for loss or damage during shipping